Is ITOM Still Relevant for Multi-cloud Environments?

IT Operations management (ITOM) – a framework that gives IT teams the tools to centrally monitor and manage applications and infrastructure across multi-premise environments – has been the foundation of enterprise IT infrastructure and applications for the last 30 years. It has been the backbone that ensures technology stacks are operating optimally to provide timely business value and keep employees engaged and productive by maintaining the availability of core applications. But the recent acceleration of digital transformation across global industries and emergence of multi-cloud environments has introduced a new level of complexity. While flexibility, elasticity, and ease of use are benefits that make starting with the cloud an enticing prospect, ongoing operation and management can quickly become difficult to oversee. As the business scales across infrastructure and applications deployments in a multi-cloud environment, so does the complexity inherent in diverse cloud operating models and tools, and distributed application architecture and deployment. Many IT professionals also lack technical or management skills in these areas. According to a recent VMware survey of tech executives and their priorities for digital momentum, 73% reported a push to standardize multi-cloud architectures. The digital transformation and transition to multi-cloud environments to bring the best technology […]

You may also like...