Salesforce research has revealed that business application volumes within Australian organisations have increased nearly 10% in the past year, surpassing 1000 on average. However, just a third (32%) are integrated, creating data silos that lead to rising costs, duplicated work, productivity bottlenecks and disconnected experiences. MuleSoft’s annual Connectivity Benchmark Report surveyed 100 CIOs and IT decision-makers in Australia to better understand these challenges and what organisations can do to succeed amid economic uncertainty. Despite digital transformation advancements, 84% of respondents said integration challenges were slowing their efforts — causing infrastructure issues and major risks as IT budgets come under new scrutiny. Organisations spent, on average, US$3.6 million on custom integration labour in the past 12 months, but 32% of respondents said integrating siloed apps and data was their biggest digital transformation challenge. Some companies are using new technology that employs real-time data technologies to integrate, ingest and store real-time data streams at scale, with built-in connectors that bring in data from every channel (mobile, web, APIs), legacy data through, and historical data from proprietary data lakes. “We’ve seen significant investment and dedication from businesses looking to digitally transform. Even amid uncertain economic conditions, digital transformation efforts are well underway […]
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