The Make-A-Wish Foundation is one of the most recognizable charities globally, bringing joy to thousands of children and providing vital support for families during extremely challenging times. To date, it’s provided ‘wishes’ to more than 520,000 children with life-limiting and life-threatening conditions. They come in the form of a memorable experience for the individual, and their families. But serving thousands of families and delivering these experiences is an intensive process that demands an extensive web of digital platforms and services to underpin operations. (Image credit: Getty) Why is digital transformation important for business growth? When Oli Wilson joined up as technology lead in 2021, the organization embarked on a comprehensive overhaul of its legacy IT systems. The charity wanted to modernize operations and ensure it could continue serving families and delivering vital services. As with any large charity or organization undergoing digital transformation , encountering significant challenges is common. Alongside technical and cultural hurdles, Make-A-Wish was also forced to contend with budgetary constraints, and the need to strive for delivering value for money. These are pressures charities feel more acutely than their commercial counterparts, and may limit spending power. RECOMMENDED VIDEOS FOR YOU… Cloud Pro Modernizing legacy infrastructure Wilson […]
Inside the Make-A-Wish Foundation ‘lift and shift’ cloud transformation
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