The Innovation & Digital Transformation Team, housed within the Business Innovation & Technology Department , partners with departments to evaluate and implement technologies that transform county services for the better. The team also champions initiatives related to citizen experience, data-driven decision-making, employee empowerment, and strategic collaboration. The team is led by the Director of Innovation & Digital Transformation, Daniel Collins. What We Do Business Analysis The Business Analysis team analyzes business processes, identifies needs, recommends solutions, and quickly pilots or implements new technologies. Our analysts also manage business relationships with departments and collaborate with them on technology roadmaps. Business Intelligence Our Business Intelligence team works to make data more accessible and insightful for county decision-makers. By extracting, transforming, visualizing, and analyzing county data, they help departments make better business decisions that improve county operations and the overall citizen experience. Digital Experience The Digital Experience team maintains the virtual front-door to most county services. The team maintains our web platforms, identifies and implements new online tools, and improves the digital experience for constituents and county staff. Innovation Programs & Emerging Technologies The Innovation Programs & Emerging Technologies team leads employee-driven innovation programs at the county that increase employee engagement and […]