In This Article: Indian IT major Infosys has extended its collaboration with Posti, a delivery and logistics services provider in Finland, Sweden, and the Baltics. The partnership aims to bolster customer experience and operational efficiency while fostering innovation, scaling, and growth in Posti’s IT operations. The extended collaboration will see Infosys adopt an artificial intelligence (AI)-driven approach, using Infosys Topaz, an AI-first offering that employs generative AI technologies to enhance operational efficiencies and service quality. Additionally, Infosys Cobalt will deploy its live enterprise application management platform, a cloud-enabled platform, to deliver nextgen application management services that support enterprises in accelerating their cloud journey and driving business productivity. Over the past five years, Infosys worked with Posti to enhance its IT systems, reducing outages and disruptions, and bolstering the company’s ability to prevent and respond to cyber threats. Infosys has also modernised Posti’s consumer-facing applications, replacing legacy systems and processes with cutting-edge solutions. Posti Group CIO and SVP, ICT and digitalisation Petteri Naulapää said: “We are pleased to announce the renewal of our collaboration with Infosys for another seven years. By harnessing the power of AI through Infosys Topaz and cloud capabilities through Infosys Cobalt, we aim to create a […]