Infosys and ServiceNow want to ramp up enterprise transformation with AI

(Image credit: Getty Images) Infosys has announced an expansion of its AI-focused strategic collaboration with ServiceNow to provide new end-to-end managed services to the enterprise. Building on the pair’s existing partnership, these new managed services will leverage the AI capabilities of ServiceNow’s Now Platform and Infosys’ Enterprise Service Management Café (ESM Café) to better aid organizations in their business transformations. As part of the agreement, Infosys said it will aim to accelerate the ServiceNow implementation for organizations – which include First Abu Dhabi Bank (FAB) – by “almost 30 to 40 percent” to facilitate faster time-to-value. Enterprises will have access to a suite of solutions that include licenses, services, as well as the implementation of Infosys’ ESM Café AI-powered plug-and-play offering. LATEST VIDEOS FROM itpro Channel Pro In an announcement, Umashankar Lakshmipathy, Infosys’ EVP and head of cloud, infrastructure, and security service for EMEA, said the ServiceNow platform will enable better support for enterprises and their digital transformation journeys. “Our long-standing relationship with ServiceNow and deep expertise in their platform, combined with the Infosys ESM Café, will enable companies like FAB to drive efficiency, productivity, and continuous service improvement across their enterprise,” he said. “The outcome of this collaboration […]

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