Global thought leaders and CXOs said the future will be increasingly driven by human and AI interactions, which will enable enterprise spending on technology. Clients have not yet paused their digital transformation journeys and near-term demand is expected to continue, industry leaders said, despite a focus on cost-cutting and reprioritization of spending globally. They were speaking at the Nasscom technology and leadership forum 2023 in Mumbai on Monday. Global thought leaders and CXOs said the future will be increasingly driven by human and AI interactions, which will enable enterprise spending on technology. Enterprises are working closely with service providers to build long-term solutions for supply chain visibility which become even more critical during an uncertain economic environment, Sriram Krishnasamy, the chief executive of FedEx Dataworks, said during a conversation with Krishnan Ramanujam, the chairperson of Nasscom. “A physical-first company should also think about integrating a digital mindset but not implement technology for technology’s sake; identify the problem first, the tech will follow,” Krishnaswamy said. Collaborating with service providers to improve and automate supply chain visibility is essential for businesses, he added. Long-term macroeconomic factors such as change in demographics, decarbonisation and reconfiguration of supply chain will result in additional […]
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