Srinivasan Venkatraman India is one of the largest democracies in the world and the scale and speed at which digitization has proliferated the economy over the past few years has put India at the center-stage in the world of digital transformation. While every segment of the economy has embraced digital transformation through deployment of new technologies, the Central Government departments and the Ministry of Finance have made tremendous efforts in aiding this digitization drive to create significant efficiencies and reduced turnaround times (TAT) for all critical services. eGovernance, Digital Tax Filing, eProcurement, and the ability to process a high volume of tax refunds in days, speaks of the healthy progress made in India for empowering citizens and businesses. The trickledown effect of digital transformation can also be seen in the State Governments which are aggressively implementing technologies to streamline their services. From eOffice initiatives to efficient citizen services, adoption of automation and effective electronic signatures and workflow solutions have certainly led to ease of doing business and improved operational efficiencies. According to an IDC report dated December 2022, the digital transformation (DX) spending in India is likely to reach $85 billion by 2026, as firms in the country aim […]
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