Illustration: © IoT For All The telecommunications industry has undergone significant transformation in recent years, and the adoption of digital transformation strategies has played a crucial role. This transformation has also had a profound impact on the OSS/BSS space, which is the backbone of the telecommunications industry. As digital transformation continues to evolve, hyperautomation is emerging as a powerful solution to navigate the challenges in the OSS/BSS space. Understanding OSS/BSS OSS/BSS (Operations Support Systems/Business Support Systems) are the systems that support the end-to-end processes of telecom service providers, from network management to customer billing. Hypereautomation encompasses a range of technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML). With hyperautomation, OSS/BSS systems can become more agile, scalable, and efficient, enabling companies to launch new products and services quickly and respond to market changes effectively. “With hyperautomation, OSS/BSS systems can become more agile, scalable, and efficient, enabling companies to launch new products and services quickly and respond to market changes effectively.” -Waylay Benefits of Hyperautomation for OSS/BSS #1: Reduced Manual Intervention One of the significant benefits of hyperautomation in the OSS/BSS space is the ability to reduce manual intervention in repetitive tasks. RPA bots can […]