During Huawei Connect 2023, with the theme of "ICT Operations Facilitates Digital Intelligence Transformation", industrial customers, partners, organizations and analysts around the world get together in Shanghai, China, sharing the successful practices and valuable experience of O&M during the digital intelligence transformation of the industry, discussing and looking forward to new technologies, models, and directions for future-oriented digital Intelligence operation. Lucas Lu, President, Assurance & Managed Services Dept, Huawei Lucas Lu, President, Assurance & Managed Services Dept, Huawei, delivered a speech at the meeting. Lucas said that the "digital transformation" process has shifted from informatization, digitalization, to deeper intelligence. ICT infrastructure is gradually evolving to a production support system, decision support systems or even core production systems in various industries. Under this background, O&M faces three challenges: 1. After the system is hierarchical decoupled, the explosive growth of O&M objects brings challenges of efficiency and cost. 2. The introduction of new technologies and platforms brings challenges to O&M organization capability building and process reconstruction. 3. Challenges of managing and analyzing business data to support scenario-based business value release. Lucas said that Huawei’s ICT O&M and operation support services will continue to focus on the following three topics to facilitate […]
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