Issues around privacy, data security, skills gap, and potential exclusion from the digital ecosystem, have been identified among the risks and challenges that the government of Vietnam must tackle as it rolls on its Digital Transformation Agenda (DTA) The DTA, overseen by the Ministry of Information and Communication, is supported by three major pillars, namely digital government, digital economy and digital society, all necessary for enabling the country achieve its strategic national development goals. In an Open Development Vietnam paper that discusses the DTA in detail, it is mentioned that while the agenda portends great opportunities for the country, there are several challenges and risks which must be carefully studied and systematically addressed. The challenges are discussed by pillar. With regard to digital government which is aimed at streamlining government services and enhancing interactions between government agencies and citizens, the paper notes that the country has recorded impressive results over the years, thanks in part to the putting in place of a framework and strategy which seek to ensure that all government services in the country are accessed digitally by the end of this year. This, the government believes, will build on its progress of the last few years […]
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