How to adapt decision making in an era of digital transformation

Making decisions has never been easy. Perhaps surprisingly more data and technology to contend with hasn’t made it easier. While new technologies have opened up opportunities to gain fresh insights and extract more from our businesses’ information, the decision making process has changed faster than we can. It’s rapid techceleration. Wading through data to find valuable insights was previously like searching for a needle in a haystack. Analytics tools and, more recently, AI are changing this situation at breakneck speed, reshaping decision making across businesses. For instance, Gartner predicts that by 2025, 95% of decisions that use data will be at least partially automated . There is a real risk of losing control for those who aren’t ready. In a world where tech moves faster than we can think, we run the risk of acting on impulse. Snap decisions can cause fragmented ways of working and reduce standardisation – ultimately resulting in operational chaos and further clouding the decision making process. In fact, the recent Reality Check Survey highlights that this operational chaos of different processes and systems slows down decision making and action for 80% of businesses, with 76% saying that their growing tech infrastructure has made work […]

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