How Tech Helps This Young Business Better Care For Its Customers

The VIP hospitality industry still conducts most sales via isolated analog channels. DAIMANI solves this by offering a single cloud-based marketplace for live-event VIP hospitality packages. There’s a big problem in the hospitality industry: It’s not connected enough, according to DAIMANI CEO Max Mueller. His company is solving that issue with cloud technology that makes the entire process easy, from beginning to end. When booking a trip to a live event, customers typically begin with an event website for tickets, then browse online travel agencies for hotel rooms, and then peruse airline websites for their flights. That’s at least three tedious steps — not counting comparison shopping, or follow-ups to make changes. “We want to challenge this,” said Mueller, whose Zürich-based VIP hospitality provider DAMINAI offers tickets, flights, accommodation and more — all in one place. “Our mission is to create these connected services.” Eventgoers can seamlessly find and buy their tickets, flights and hotel rooms for banner events running on DAIMANI’s platform, including Wimbledon, Formula 1 and the entire German Fußball-Bundesliga. Indeed, DAIMANI digitalizes pretty much everything the hosting event will allow, while also ensuring that someone is always available by phone, email or chat — from seven […]

You may also like...