Customer experience is always at the top of the corporate agenda – but often companies overlook how the experience of their employees or partners contributes to this key goal. Abby Godee, Chief Experience Officer at Publicis Sapient, discusses how the global technology consultancy helps clients understand the end-to-end nature of experiences – and how they can be harnessed for successful digital transformation. Abby Godee is a leader with a proven track record in strategic experience design and innovation. When she joined Publicis Sapient in 2022, she brought with her 25 years of experience in both design, consulting and corporate management in Silicon Valley and Europe. Her experiences included executive roles with companies including frog design, Philips, and Deloitte. At Publicis Sapient, a company with over 20,000 employees worldwide, Godee is responsible for setting the vision for how customer, user and employees are elevated and supported to drive human-centric digital transformation. “When I came in, Publicis Sapient was already on a tremendous growth curve,” she recalls. “It was an exciting time to join and there is a lot of support through the organisation for the mandate I’ve been given. Riding that momentum, we have been able to further drive quality, […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
