How Hospitality Tech Is Changing The Restaurant Business

getty The restaurant sector was among the most impacted during the Covid-19 pandemic as it faced strict social distance requirements, lengthy lockdowns and strict hygiene measures. These challenges, however, also forced owners to switch to digital solutions faster, speeding up what could have been a much longer process toward digitalization. Digitalization and process automation have helped many restaurants not only emerge from the crisis but also to step into a new development phase in post-crisis times. In fact, automation has been shown to help restaurants save money, reduce storage costs and deliver the freshest and highest quality food. In this article, I’ll look at how four digital technologies can help improve the way the hospitality industry does business and what those in the industry should know about implementation. Online Menus Previously, menus were only available in restaurants. During the pandemic, though, restaurants had to adhere to new hygiene rules and terms of engagement. Because of this, paper menus became rudimentary, and restaurants replaced paper menus with online versions. By combining UX/UI designers’ and restaurant art managers’ efforts, menus have become both more user friendly and accessible from anywhere via QR codes, Google Maps or the restaurant website. To maximize […]

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