How FedEx is simplifying logistics and improving the user experience

The future of logistics will increasingly be led by sustainability, efficiency and tech empowerment To stay on the leading edge of sustainability, logistics providers are continually leveraging new technologies, such as AI and real-time monitoring, and piloting and implementing advanced use cases in their operations. Across the Asia Pacific, how are logistics providers embracing new tech to serve their customers? To learn more, iTNews Asia speaks with Salil Chari, Senior Vice President, Marketing and Customer Experience, Asia Pacific, FedEx , to discuss the rapidly changing supply chain landscape, what it is doing to overcome logistics pain points the industry faces, and to find out how FedEx is modernising its technology infrastructure to become more efficient and agile. iTNews Asia: Can FedEx describe the changing logistics and supply chain landscape across the Asia Pacific region? Chari : The logistics and supply chain landscape in the Asia Pacific (APAC) region is undergoing significant transformation. Businesses are increasingly focusing on diversification to mitigate risks arising from geopolitical uncertainties and natural disruptions. Recent data indicates a robust performance for air cargo highlighting APAC’s essential role in global manufacturing. While China continues to be a major production hub, several Southeast Asian markets like Vietnam, […]

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