The digital transformation of healthcare services Credit: PTD – adobe.stock.com Healthcare organisations are constantly evolving to meet both market and patient demands. In 2019 before the COVID pandemic, patients in the United Kingdom spoke to their General Practitioner (GP) face-to-face in 70% of their appointments, and 30% by phone, video or online. At the peak of the pandemic, this flipped: only 30% of appointments were in-person, while 70% were remote. Even though this percentage has decreased since the height of the pandemic, remote appointments give patients an alternative way of reaching their healthcare provider and is especially useful in situations where they may be unable to attend in-person. But the digitalisation of the industry goes beyond just appointments – in fact, it is helping to shape more streamlined, effective services in several key ways. Enhanced data management achieved through the latest technologies is helping healthcare institutions to store and analyse medical data much more effectively. This can lead to faster diagnostics, and more tailored provision of care to patients. Data collected by wearable technology and other connected devices is also supporting the remote monitoring of patients, enabling providers to detect any falls or warning signs of illness. These digital […]
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