Technology partners can fill critical gaps to help healthcare organizations accelerate their transformation efforts for better business outcomes. Credit: istock/metamorworks As healthcare providers emerge from the operational disruptions caused by the global pandemic, IT and business leaders are renewing their focus on “quality”– specifically, have digital investments provided quality and value for IT systems; is technology improving quality for caregivers inside facilities; and have digital transformation efforts enhanced the patient experience and the quality of care they’re receiving? Trent Sanders, director of U.S. Healthcare & Life Sciences at Kyndryl, says much has changed for healthcare providers over the past three years. “2020 was reaction mode,” he says. “Healthcare providers kept the lights on and sprinted to solve problems like suddenly having to serve 50% of your population via telehealth.” In 2021, he says, healthcare providers could see a light at the end of the tunnel, “so there was a lot of planning and preparation to open back up.” 2022, he says, “is all about action and execution. That’s why we’re seeing significant pressure at the board level around technology value realization – are we getting results from the areas where we placed our bets?” The key for success in […]