On this episode of Leading Questions LIVE, Siobhan Benita speaks to Dominic Rochon, Canada’s chief information officer. They discuss Dominic’s broad mandate, which includes service delivery, security and privacy, as well as his current priorities such as improving digital services, enhancing cybersecurity, and modernising legacy systems. Dominic touches upon Canada’s past technological failures and controversies, and stresses the role of collaboration, both within government and with provincial governments and the private sector, to bring public services into a new era of human-centred service design. The conversation also covers how to professionalise the digital workforce and implement more agile procurement practices to keep pace with technological advancements. “In the financial world…chief financial officers have to get certifications and have to keep those certifications up to date,” Rochon said. “In the federal government, that is not the case for the digital world. I’d like to explore how we get to that, particularly given how fast technology is evolving.” He highlights how such an approach is particularly needed if government is to make the most of technologies such as artificial intelligence. “If you can’t get out of the technical debt that your department has accumulated over time, you’re never going to get […]
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