Financial constraints, market instability, and interconnected value chains have compelled organizations to professionalize their support functions, giving rise to Global Business Services (GBS). With over 10,000 centers worldwide, particularly concentrated in India, China, Romania, Poland, Hungary, and Brazil, GBS has become a global phenomenon. During the pandemic, these support functions faced a litmus test, successfully pivoting to remote operations. Their impressive resilience throughout lockdowns and beyond has reinforced their strengths, stability, confidence, and self-perception. The pandemic acted as a catalyst, pushing the market to adopt sustainable trends, especially in technology-driven disruptions, providing reliable solutions during similar crises. As per a recent BCG report , the GBS ecosystem has matured with immense growth potential, projected to reach USD 2.5 trillion by 2025, up from USD 1.8 trillion in 2022. Thriving Amidst the Ever-Changing Global Business Landscape To successfully navigate this evolving landscape, GBS organizations and leaders must analyze their strengths and identify areas where their competencies may no longer align with changing trends and demands. It is vital to build a robust digital foundation, prioritize data transparency, advanced services, and establish an agile enterprise setup. By embracing the opportunities presented by GBS and proactively adapting to market dynamics, organizations can […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
