Sanjay Joshi, CIO, Parle Parle, a key player in India’s food industry, is charting a new course in digital transformation, aligning with the rapid technological advancements of our times. In an exclusive interaction with ETCIO, Sanjay Joshi , the Chief Information Officer of Parle, detailed the company’s strategic push towards digital transformation. His vision for 2024 is centered on three pivotal developments: overhauling the supply chain systems, building a comprehensive data infrastructure, and digitally transforming the human resources sector. Employee experience (EX) is a different ball game in the manufacturing industry. What are your specific problem statements here that have led to evaluation of EX transformation? In the FMCG manufacturing industry, the user base belongs to different categories, right from shop floor users to corporate users to field force users. Similarly, the requirements and expectations are also different. For any technology enabler, the challenge is to meet those requirements and expectations considering the different maturity levels of the end users. The best way to handle this challenge is to first understand the needs of the users, pain areas, areas of improvement and then bring the right fit technology which can empower employees by improving their day-to-day working experience. So, […]
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