Gettyimages.com/ Ilya Lukichev Much like “unprecedented” or “thought leadership,” digital transformation is one of those industry buzzwords that has become so overused, it’s begun to lose all meaning. But what if that didn’t have to be the case? Rather than acting as a proxy for cloud migration or replacing legacy processes with new software-as-a-service technologies, digital transformation should address the entire technology ecosystem and organizational value chain. Whether it’s from infrastructure to the edge, through the cloud and across networks, or from mainframes to mobile, truly transformative business solutions must improve readiness, provide resiliency, and drive measurable results in a streamlined, concurrent fashion. This creates new efficiencies and delivers a better overall experience in which multiple aspects of the business are elevated at the same time. The secret to achieving this end-goal is to structure new technology capabilities around an outcome-based model. Traditional consulting focuses on hours billed, not outcomes achieved There are several roadblocks that all public and commercial leaders face when revamping their operations to meet new demands. This can range from how to balance long-term needs against everyday operational challenges to labor pressures amid a competitive hiring environment. And that’s not to mention the logistical complications […]
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