widespread skills shortages and legacy IT systems within the public sector remain an obstacle to digital transformation The UK government is committed to modernising and becoming tech-first, but widespread skills shortages and legacy IT systems within the public sector remain an obstacle to digital transformation. While we are seeing steps to digitise, and the £ 2bn set aside to improve IT across the NHS is a good case in point, capital investment is only one part of the puzzle. As we look to the new year, we can expect the public sector to continue to face challenges in keeping pace with technology innovation, particularly in adopting AI and cloud solutions, combating talent gaps, and modernising workflows. Without faster integration of technology, the public sector risks falling behind on mission-critical objectives. The gap between what’s possible and what’s feasible within the public sector could become more pronounced, impacting everything from service delivery to operational efficiency. Success in the public sector hinges on embracing innovation, continuous learning, and leadership-driven experimentation to remove red tape and empower employees. Below, I dive into the five key trends I believe will lead to digital transformation in the sector in 2025. AI will have a […]
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