FourNet’s digital channel map uncovers crucial demographic trends and analyses tech usage across every council area in England, Wales and Scotland Councils across England, Wales and Scotland are being offered a simple way to establish how and where to invest in digital technology to maximise engagement with local residents, now and in the future. Many local authorities face change under government reorganisation plans for mergers into single-tier authorities, while others face budget cuts or shared services. UK councils are the backbone of local governance, managing £121.7 billion in budgets, supporting over 1.3m employees and providing services to nearly 60 million people. Today, the first ever Local Authority Digital Transformation Index (LADiT) has been unveiled by customer experience and digital transformation specialists, FourNet and it will help many of those councils facing change. The LADiT Index analyses census information across every local authority area in England, Wales and Scotland and, combined with expert customer experience (CX) analysis from FourNet, charts a detailed course for councils embarking on future digital transformation journeys. The LADiT Index plots the channels which residents are more likely to want to use in each council area – whether landline, mobile phone, chatbot, email or social media […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
