First Bank of Alabama taps Jack Henry for growth and innovation

First Bank of Alabama has selected Jack Henry ’s services to modernise the bank’s technology infrastructure to support continued growth and improve customer experiences. To support its growth and improve operations, the bank turned to Jack Henry for a modern and customisable core processing solution. The new system aims to eliminate fragmentation and manual processes, improving efficiency across the bank’s operations. Additionally, the Banno Digital Platform will provide customers with a more simple and intuitive digital banking experience, while commercial solutions like jhaEnterprise Workflow will assist small and medium-sized businesses with managing their operations. First Bank of Alabama partners with Jack Henry for digital innovation The partnership between First Bank of Alabama and Jack Henry is expected to help the bank improve its ability to anticipate customer needs and offer improved services. The cultural alignment between the two organisations was also a key factor in the decision, as both prioritise long-term relationships and customer service excellence. How digital transformation is improving banking operations and customer experience The banking industry has increasingly turned to modern technology solutions to simplify operations and improve customer service, driven by the need to remain competitive in an increasingly digital-first environment. Core banking systems, digital […]

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