Foundry editorial director for ANZ Cathy O’Sullivan recently sat with Kirti Desai, GM for digital, data, and technology at New Zealand’s primary health organization ProCare, to discusses dealing with government reforms, setting the right pace to digitally transform, and why softer skills are growing in importance for IT teams. Credit: ProCare and well being of the people of New Zealand. And representing a network of general practices that provide care to over 800,000 people demands a lot of robust technical infrastructure to efficiently deliver a number of health services, including clinical support, mental health, telehealth, and wellbeing. “My team is a mix of different skillsets from data engineers, analysts, project managers, developers, and third parties,” she says. “So the team’s responsibilities are in a number of different areas. But the key is to support the services we offer across our business and drive population health outcomes by providing better data reporting and insights, not just internally and to members, but to external organizations that might require the aggregated data to see trends.” Services are always in flux, however, especially in healthcare. The sector is currently experiencing an exceptional amount of change with government reforms coming in, and the responsibility […]