Every business must act like a tech business — and it will start with modernization

It wasn’t all that long ago that we spoke about digital transformation as a nice to have, but the pandemic created an urgency for it that never previously existed. Today, digital is paramount to business success and table stakes for any successful enterprise. While many eye emerging automation and cloud technologies as the quickest way to create the digital environments that delight customers and employees, the reality remains that the majority of the world’s IT workload runs on traditional technology companies have been using for decades, like mainframe, on-premise and traditional data centers. And while that technology has served businesses well — and can continue to do so — consumer expectations, security concerns and data volumes are only increasing. To get from where they are to where they want to be, businesses must modernize. However, creating memorable experiences is largely dependent on making the right technology decisions. For customers, it’s about engaging them where they are and simplifying buying decisions. For employees, it’s about ensuring they are efficient — no matter where they are. Technology can literally make or break a company. One of the common mistakes companies make in pursuing digital nirvana is ripping and replacing their tech […]

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