Evaluating the insurance industry’s digital progress

yurolaitsalbert – Fotolia As we continue into 2024, leading insurance firms are already planning how best to use the latest technology to improve operations and make statements about their grandiose ambitions for the next 12 months. This optimistic forecasting happens every year, and not just in the insurance industry. Separating reality from wishful thinking in these pronouncements is never easy, but it is essential to understand how firms in the insurance industry met their digital transformation priorities last year so that they can make accurate predictions for 2024.

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