Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Enterprise Managed Network Services report for Europe, highlighting increasing enterprise reliance on managed network services (MNS) providers for digital transformation. The report reveals that companies are seeking MNS solutions due to growing network complexity and cybersecurity threats, often stemming from internal expertise. The study identifies key trends including increased demand for Network-as-a-Service (NaaS) offerings, driven by AI and GenAI technologies. Companies are leveraging multicloud configurations to enable business transformation, reduce IT capital expenditures, and mitigate risks from software updates. The report evaluates 33 providers across three quadrants, naming Accenture, Colt, Deutsche Telekom, GTT, and Orange Business as Leaders in three quadrants each. Notably, Accenture was named the global ISG CX Star Performer for 2024, achieving the highest customer satisfaction scores in ISG’s Voice of the Customer survey. Positive Report identifies multiple market leaders across three service quadrants Growing market demand for managed network services in Europe Increased adoption of Network-as-a-Service (NaaS) offerings Potential for reduced IT capital expenditures and risk mitigation for enterprises Negative None. Insights This ISG Provider Lens™ report represents a significant market indicator that validates the accelerating shift toward managed network services in Europe, with […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
