ERC launches digital transformation framework

The electric power industry reform after EPIRA mandated the ERC to promote competition in the power sector, encourage market development, ensure consumer choice, protect consumer interests and penalize abuse of market power. MANILA, Philippines — The Energy Regulatory Commission (ERC) launched its digital transformation yesterday with the launch of “ERC Linkod,” which uses innovative digital services aimed to halve the processing time for all services, thereby enhancing its regulatory role in the energy industry. A play on the word “lingkod” which means service, Dimalanta said ERC Linkod is “a suite of consumer centric digital programs aimed at enhancing efficiency, transparency and accessibility in ERC provision of public service fortified by an information security management system.” The electric power industry reform after EPIRA mandated the ERC to promote competition in the power sector, encourage market development, ensure consumer choice, protect consumer interests and penalize abuse of market power. “It is therefore imperative for the commission to adopt a new paradigm in regulating the power sector. One that optimizes the utilization of digital tools. Hence, this digital transformation journey begins with ERC Linkod,” Dimalanta said. Initially, the platform will have five services which the public can access online, namely the consumer […]

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