WalkMe (WKME) has released its annual State of Digital Adoption 2025 report, revealing significant challenges in enterprise AI adoption. The study, based on 3,700 respondents and data from 1.5 million users across 2,400 enterprise applications, shows enterprises lost over $104 million in 2024 due to underutilized technology. While 79% of executives are confident about meeting AI transformation goals, only 28% of employees feel adequately trained, and merely 25% can use AI efficiently. Enterprise AI spending is projected to increase 64% in 2025, from $14M to $23M. Companies implementing digital adoption best practices can improve their digital transformation ROI from 22% to 64% . The report highlights a significant visibility gap, with executives estimating 37 applications in use while the actual average is 625. Employees waste an average of 36 working days annually due to technology frustrations. Digital adoption investment has increased from $2.8 million in 2023 to $5.1 million in 2025. Positive Digital adoption investment nearly doubled to $5.1M in 2025 Implementation of digital adoption best practices can triple ROI from 22% to 64% 73% of large organizations have dedicated digital adoption teams Survey based on large sample of 3,700 respondents and 1.5M users Negative Enterprises lost $104M in […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
