Backbase , the engagement banking provider, announces Tirana Bank has chosen its Engagement Banking Platform to power an ambitious digital transformation that will aim to “reshape banking experiences for their new and existing customers.” The partnership represents Tirana Bank’s “largest-ever” technology investment, surpassing previous “core banking implementations, and signals the bank’s bold move to become the region’s digital banking leader.” Backed by Albania’s business conglomerate, BALFIN Group , Tirana Bank is poised for growth, as it plans “to triple its current digital customer base users over the agreed term.” Jouk Pleiter , CEO & Founder at Backbase said: “Tirana Bank’s vision for digital transformation … aligns with our mission to help banks re-architect around their customers, and drastically improve their operating models utilizing our Engagement Banking Platform. This partnership showcases the growing demand for a sophisticated all-in-one banking platform and reinforces our position as the partner of choice for forward-thinking financial institutions in the region and beyond.” The five-year strategic partnership will initially focus on improving Tirana Bank’s retail banking services through: A comprehensive suite of digital servicing capabilities, including web and mobile banking applications Digital lending capabilities for credit cards and consumer loans Planned future expansion of these […]
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