Digital Workplace Sujal Jain (Undergraduate Student, FLAME University, Pune) Dr. Moitrayee Das (Assistant Professor of Psychology, FLAME University, Pune) T he COVID-19 era catalysed digital transformation in work, ushering in unprecedented technological integration and innovation. During the pandemic, organisations increasingly adopted cloud computing, leveraged digital platforms, implemented e-commerce solutions, and bolstered cyber security measures to support remote work setups and enhance overall business resilience. Previously, digital technology was strictly utilized in management systems like the ERP system (Narimissa et al., 2020). However, as Chunguang Bai, a blockchain analyst, explains, the technological boom during the pandemic has driven significant digitalisation in the workplace. Companies are now employing ‘cross-boundary technologies’ such as social media and e-commerce platforms, allowing employees to work from the comfort of their homes (Bai et al., 2021). Today, one can claim that the shift towards digitalisation has not only streamlined operations but has also paved the way for more efficient communication and collaboration among teams, even in remote settings. Through this piece, we aim to understand how work has become digitised and how this digital transformation has affected employee behaviour in the case of “moonlighting.” Building upon the digital transformation triggered by the pandemic, a crucial shift […]
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