Digital transformations often leave employees feeling overwhelmed, but strong people skills can support team members. To learn more about this book, click the book cover. Agility, experimentation and empathy are key to successful digital transformations, says Isaac Sacolick, president of StarCIO, in his book Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology Leadership . And leaders who develop these people skills have the upper hand. Digital transformation initiatives require a balance between discipline and innovation. To cultivate the latter, IT leaders should encourage employees to build time into their schedules to experiment. That experimentation is key to gaining valuable insights that can lead to success. Here, Sacolick offers tips on how to support agility with feedback, encourage experimentation and build empathy. How can IT leaders ensure their digital transformation strategies are agile ? Isaac Sacolick: It starts with communications and making sure your team, your stakeholders — people who are funding what you’re working on — understand what your objective is. I think a lot in terms of the terminology we use for software. I think about putting something out as quickly as I can so that I can get feedback. Feedback gives me the room […]