File President & CEO of NCB Financial Group Limited, Patrick Hylton. Gleaner File Jamaica’s largest banking group has grown its loan portfolio sevenfold since the start of its journey towards digital transformation in 2015. Additionally, the loans written through digital channels now account for 20 per cent of total loan volume, says NCB Financial Group President & CEO Patrick Hylton. NCB Financial’s digital initiatives through its member companies includes Lynk, the digital money platform which now has over 200,000 subscribers, and recently added remittances to its services; GoIPO, the first platform on which investors could trade stocks and, now, bonds; and ‘Bank on the Go’ halls for electronic banking at NCB branches. NCB Financial has never given a full accounting of its investments in its digital programme, but a review of its accounts shows that in the past five years, its expenditure on computer software alone amounted to $32 billion. The group holds $2.1 trillion in assets, with its primary business, National Commercial Bank Jamaica, representing around half of that total, making NCB Financial the largest banking conglomerate in Jamaica. Amid its assets, the group’s loan portfolio, which is mostly attributable to the bank, is a hefty $593 billion. […]