Digital Transformation Drives Biz Opportunities for MSPs

MSP , Channel markets Exploding Data Stream in Cyberspace: A Digital Big Bang. (Adobe Stock) The global business focus on modernizing operations through digital transformation offers MSPs broad opportunities for services and revenue growth. That is one of the key conclusions of a new 2025 State of Digital Transformation report from global systems integrator TEKsystems, which was compiled using responses from 855 technology and business decision-makers through an online survey from November to December 2024. So, how can MSPs help their customers fill tech gaps during this time of continuing digital transformation? “The top three digital transformation needs MSPs can address are AI and ML, cybersecurity, and automation,” Cara Bilderback , director of MSP client engagement at TEKsystems, told ChannelE2E. The growth, market interest, and adoption of AI are a competitive differentiator for IT decision-makers looking to disrupt and innovate within their organizations, the report concludes. The report provides some clear strategies and direction for MSPs looking to find an edge in the marketplace, said Bilderback. “To better serve customers’ digital transformation needs, MSPs should align with strategic vendors capable of providing a full suite of services, spanning contingent staffing and outcome-based solutions,” she said. “By narrowing their vendor […]

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