Digital transformation investments are starting to pay off, but organizations need to automate their underlying IT infrastructure to reap further benefits. Credit: istock/wonry Virtually every organization worth its salt is involved in digital transformation, and those efforts are starting to pay dividends, according to F5’s 2023 State of Application Strategy Report. When respondents to F5’s survey of more than 1,000 IT leaders were asked to list the benefits of digital transformation, IT operational efficiency topped the list (cited by 66% of respondents), followed by business operational efficiency (49%), better alignment of IT with business outcomes (47%), employee productivity improvements (42%) and customer satisfaction (41%.) The survey results indicate that efforts to modernize and automate the underlying IT infrastructure are finally translating into what really matters for the organization: business efficiency, business outcomes, and improved customer satisfaction. The path to digital transformation Digital transformation can be broken down into three phases: In the first phase, companies automate manual tasks. The second phase entails digital expansion and IT modernization. And in the third phase, companies unleash the power of AI to gain business insight through advanced data analytics. However, the road to digital transformation is not without its detours and U-turns. […]
Digital Transformation Delivers Business Benefits
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