Photo: Gerd Altmann from Pixabay The latest of Global Government Forum 2023 roundups shares our most-read interviews and in-depth coverage of the year Covering everything from US federal CIO Clare Martorana’s insights into how to drive transformation in government, to efforts to improve appraisal of policy and delivery across departments, and advice on maintaining legitimacy in an era of populism, here are some of the top features from Global Government Forum in 2023 that you might have missed. In our exclusive interview with Martorana, the US federal government’s most senior technology official , published back in May, she set out how she and her team are driving digital transformation, and the associated challenges and opportunities. She described overcoming resistance to digital advancement while at the Department of Veterans Affairs – where she was able to secure buy-in from employees through making clear the link between digital transformation and improved frontline delivery – and why she sees cybersecurity as “the point of the arrow” to drive reform. Also covering her efforts to improve citizens’ experiences of dealing with government around life events such as retirement, and taking inspiration from the UK, Estonia, Iceland and Ukraine, the interview serves as a […]
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