Digital and Data Roadmap Reaches Two-Year Mark – Where Are We Now?

A recent report from Tony Blair’s think-tank, the Tony Blair Institute for Global Change, sparked interesting conversations in the news cycle earlier this month, around AI and digital transformation in the public sector. In the report, Blair claims that “government departments could cut workforce time by up to 40% using artificial intelligence (AI) and that the UK public sector could save 20% of workforce time.” While the report obviously focuses on the potential impact of AI, it also brings much needed attention more broadly to the issue of public sector digital transformation. It is a timely reminder given that the government launched its own transformation initiative over two years ago now: the 2022-2025 roadmap for digital and data transformation . The roadmap detailed a strategy designed to revolutionise government services and optimise taxpayer expenditure by harnessing technology. The roadmap introduced bold objectives aimed at “transforming digital public services, delivering world-class digital technology and systems, and attracting and retaining the best in digital talent” with a refreshingly candid assessment of the challenges ahead. “Our services are often slow, difficult to use, and expensive to deliver,” claimed the roadmap. “Departments operate many competing digital identity solutions as well as duplicative identity […]

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