Danske Bank partners with Backbase for groundbreaking digital transformation

Backbase , a global leader in Engagement Banking, has entered into a strategic agreement to bolster Danske Bank ‘s customer experience by implementing its unique offering. The solution, known as the Engagement Banking Platform is set to be leveraged across the Nordic bank’s digital channels, in a bid to facilitate a company-wide digital transformation. This is set to dramatically bolster Danske Bank’s offering, enabling them to tailor business operations based on customer journeys. The solution establishes a mobile-first engagement model, unifying data and workflows for efficient journey orchestration. This collaboration enhances agility and freedom, enabling Danske Bank to swiftly implement business capabilities and adapt to market dynamics. Backbase is at the forefront of Engagement Banking, offering a unified platform that centres around the customer. Their platform accelerates digital transformation for banks, enhancing every aspect of the customer experience, from onboarding to servicing, loyalty, and loan origination. Danske Bank, a key player in the Nordic banking landscape, is committed to innovation and customer focus. Their strategic collaboration with Backbase aligns with Danske Bank’s Forward ’28 strategy, aiming to create a new platform that seamlessly operates across web, mobile apps, and adviser tools. Frans Woelders, Chief Operating Officer at Danske Bank, […]

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