The Daniel Group CX Conference CHARLOTTE, N.C., March 21, 2025 (Newswire.com) – Industrial leaders, customer experience (CX) professionals, and business innovators met March 4 and 5, 2025, in Charleston, South Carolina , for The Daniel Group’s CX Conference , an event dedicated to exploring cutting-edge strategies for enhancing customer interactions. The conference’s theme was "Design and Deliver the Next Level of CX. " It featured thought-provoking discussions, real-world case studies, and actionable insights to help businesses transform their approach to customer engagement. Keynote Speakers Inspire Innovation in CX The event was headlined by two distinguished keynote speakers who provided valuable perspectives on the future of customer experience transformation : Kerri Powell, VP of Commercial Transformation at International , delivered a powerful presentation titled "The Power of Digitalization: Transforming the Customer Experience." She explored how emerging digital solutions, AI, and automation are revolutionizing the way businesses interact with customers, driving greater efficiency and deeper engagement. Dr. Anna Kallschmidt, an Organizational Industrial Psychologist , presented "The Transition from Working-Class to Corporate Language." Her keynote examined how language shifts impact workplace dynamics and customer interactions , offering insights into bridging communication gaps to enhance employee and customer relationships. CEO Perspective on CX […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
