Please join us as we address questions such as: What is the status of the CSP digital transformation journey? Where will Digital transformation reduce costs for the CSPs (if anywhere)? What technical challenges loom the largest as CSPs pursue this transformation? What skill sets are CSPs building to support digital transformation? Speakers: Chris Holmes Global AVP Telecommunications & Media,ServiceNow Chris has more than 25 years of Telecommunications Media & Technology Industry experience gained from working in, and supporting, many global TMT organisations around the globe. In ServiceNow he leads our Telecommunications & Media Industries globally – working alongside our telecommunications and media customers and strategic Partners to maximise the value customers derive from our TMT product and solution portfolio. Prior to joining ServiceNow, Chris held senior roles in both Vodafone UK B2B and Vodafone Business Group where he was responsible for Service Management of the Multi-National Corporate customer base, and latterly Digital Transformation of the Care and Assurance domain; driving customer satisfaction and efficiency. Prior to Vodafone, Chris was the Global Director for Consulting & Systems Integration in Nokia Siemens Networks, working closely with Communications Providers around the world on Network and Service transformations. Chris started his career in […]
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