Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024

ReportLinker Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. New York, May 25, 2023 (GLOBE NEWSWIRE) — Reportlinker.com announces the release of the report "Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024" – https://www.reportlinker.com/p06460345/?utm_source=GNW Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include wearable devices that track a patient’s health and health-related databases that provide preventative practices, healing techniques, and post-care information.Healthcare providers increasingly look at non-clinical factors to enhance the patient experience. Hospitals drive patient satisfaction by understanding individual needs and improving communications to deliver holistic patient care.A massive amount of data is available today to help providers deliver personalized patient care based on demographics, genetics, and other factors that improve patient outcomes. Healthcare providers are investing in tools to analyze […]

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