Janet Dodd image Building trust, empowering teams, and balancing innovation with patient care are key to successful digital transformation in healthcare. As the NHS continues its digital transformation, it’s clear that the promise of technology to improve patient outcomes and streamline processes hinges on more than just the systems themselves. “Effective digital transformation cannot be led solely by IT specialists or senior executives” From my experience leading digital initiatives in paediatric care, I have come to understand that successful implementation lies in relationships — relationships between clinical leaders, frontline healthcare workers, and our children and young people and their families. At the heart of this transformation is the recognition that digital systems must not only enhance healthcare processes but must also support the people who use them. Effective digital transformation cannot be led solely by IT specialists or senior executives; it requires engagement and ownership at all levels from the clinical team from design and build, testing and implementation. This engagement ensures that systems are fit for purpose and improves engagement, manages expectations and increases the systems being used to their optimum. When leadership is inclusive and collaborative, it makes digital transformation feel less like it is being enforced […]
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