Source: https://nambrew.com/ Namibia Breweries (NBL) recently took steps to future-proof its business through digital transformation. CloudSmiths, a Dynamic Technologies group company, partnered with Salesforce to successfully drive this transformation. NBL required a high standard of effective and efficient digital services and support be delivered to its customers – no easy task when it comes to such a large-scale organisation. Part of NBL’s digital transformation journey with CloudSmiths entailed producing a detailed roadmap as well as unlocking new opportunities to better serve the company’s customers. This included a digital portal that would allow customers to access a wider variety of products and promotions. Related support, as well as a universal dashboard and digital assistance for sales representatives, were also requirements. Solution: Sales Cloud and B2B Commerce Cloud Industry: Food and beverage Provider: CloudSmiths User: Namibia Breweries Legacy systems and technology proved challenging when it came to upgrading and implementing new, more efficient digital channels and customer solutions. A successful transformation would require a combination of quality, efficiency and simplicity provided by a partner ideally suited to understanding NBL’s unique and complex needs. Namibia Breweries selected CloudSmiths, Salesforce’s largest and most agile partner in Africa, as its collaborator in accelerating the […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
