Renew online service Credit for all pictures: DVLA “A chair is not just for board meetings.” This is the key piece of advice Lesley Cowley offers to whoever is chosen to succeed her as chair of the Driver and Vehicle Licensing Agency, a role she is departing after almost nine years. The position is non-executive and part-time: the job advert for a new chair estimates a commitment of seven days per month. But Cowley warns anyone tempted to view the opportunity as a potential hobby or casual diversion: “Do not underestimate the amount of time you need to put in.” The time the outgoing chair has dedicated over the past decade has included working not just with the DVLA’s executive and boardroom team, but also with a range of external stakeholders, including motoring industry groups and other major data registries. Cowley has also worked closely with the breadth of the agency’s workforce – including a day spent “at the sharp end” of front-line service delivery, accompanying DVLA enforcement teams as they clamped vehicles. Throughout all which, her role has been to “offer challenge and support”, she tells PublicTechnology . With a background as chief executive of the UK’s internet […]
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