Jay Milligan, President and CEO, CCi . Jay has over 30 years of operational leadership experience across various business sectors. getty Being appointed as the CEO of an organization you haven’t worked in before is always a daunting prospect, especially if you are being brought in to effect rapid change. Not only do you have to get to know the business, its employees and clients, but you are also required to develop a business change strategy and kick off the transformation process— often all within your first 100 days. Throughout my career focused on strategy deployment and change management, I have found that the key is to engage leadership at all levels as quickly as possible to drive the change you are mandated to deliver. The appetite for change is always the big question. You must get the right people on board and make sure everyone is aligned. The importance of vision and culture—everyone rowing in the same direction and working towards a shared goal—should not be underestimated. But how do you practically engage and inspire people who do not know you to buy into your change vision? In my experience, strong leadership and a structured stakeholder engagement process […]
