Rutland, Vermont Pursues Digital Transformation

Rutland, Vermont Pursues Digital Transformation

Rutland City, Vermont, Jan. 13, 2023 (GLOBE NEWSWIRE) — A transition from paper to digital processes is underway in Rutland, Vermont where local officials have sought greater efficiency in municipal operations and constituent services. The City recently partnered with GovPilot , a New Jersey based provider of cloud-based government management software. Officials from Rutland have been working with, and are continuing to work with, GovPilot to implement a number of digital capabilities and public facing forms that aim to make operations more efficient and services more convenient for constituents and visitors to the picturesque municipality of 15,000 in Vermont’s Green Mountain region. Rutland is initially partnering with GovPilot to deploy digital Bids and Requests for Proposals; Building Permits; Zoning Permits; Certificates of Continued Occupancy; Driveway, curb, and sidewalk permits; Water and Sewer Allocation Permits; and non-emergency constituent concern reporting. The municipality has deployed GovPilot’s Report-a-Concern feature which enables residents to report non-emergency concerns such as potholes, unsanitary conditions, or general code violations directly via a digital form on the township website, or through an app on their phone, called GovAlert. The app, available to residents on Android and iOS devices, is easy to use and routes citizen concerns directly […]