WEBINAR - Building the business case for a workforce digital transformation project

WEBINAR – Building the business case for a workforce digital transformation project

How can you gain buy-in for a digital worker led project through proving return on investment (ROI) and putting forward a clear case for its adoption? As the pace of digital transformation accelerates, it is important to bring your workforce to the forefront of this change. Honeywell takes a broad view, highlighting the importance of data, insights and experience to empower your workforce. This webinar session will explore: How to increase user adoption: what do your workers really want and need? What are the best ways to determine what your workers need? How a workforce digital transformation strategy will reduce OpEx by increasing productivity and reliability. Honeywell’s capabilities in this space. Customer use cases. Speaker Manas Dutta General Manager, Honeywell Workforce Excellence Portfolio

Becoming A Customer Company: The New Blueprint For CX-Driven Business Transformation

Becoming A Customer Company: The New Blueprint For CX-Driven Business Transformation

Connecting with customers, their way Photo by charlesdeluvio on Unsplash Companies around the world are making customer experience (CX) the top priority according to Harvard Business Review Analytical Services (HBRAS). But to do so takes more than lip service. To deliver an experience that customers value, you have to 1) know them, 2) organize around their unique expectations throughout their journey, and 3) serve them personally and in real-time. But companies aren’t there yet, not even close. In fact, HBRAS found that only 16% of CX-driven companies have a single (360-degree) view of customers. Even so, they lack the organizational structure to make use of those insights. It’s one thing to say you’re “customer-centered,” it’s entirely different when your company is literally organized around the customer. As customer expectations and behaviors evolve along with times, trends, tastes, and technologies, CX becomes intrinsic to business success. When you consider how the customer experiences your company, what are the key touch points they face in doing business with you? They usually reside in marketing, commerce, and customer service. Most often, those functions, along with corresponding customer data, operate independently. As a result, the customer’s experience is disconnected by design. That’s never […]

Ericsson CEO: Digital transformation needs infrastructure and re-skilling

Ericsson CEO: Digital transformation needs infrastructure and re-skilling

ericsson CEO 5G world economic forum The killer app for 5G will come with further investment in digital infrastructure In the tech-focused and even tech-adjacent sessions this week at the World Economic Forum Annual Meeting in Davos, Switzerland, leaders from the worlds of industry and government have touted the importance and inevitability of “digital transformation.” While there’s broader debate around that keyword, what it means, and if it really means anything, to the extent that WEF is a barometer, it’s a core consideration for how capital will be spent, how it will influence the global workforce, and what all that means for society and the economy. Ericsson CEO Börje Ekholm, speaking on a panel titled “Big Bets for Digital Industries,” said, “What we see is to digitalize enterprises, we will need to have improved connectivity, and it cannot be all wire-based. If you’re rotating machineries, it’s simply not possible” with wired connections. “I do believe that we are going to see this but where we are right now, we are at the [proof of concept] stage…They’re not industrialized applications yet. And I think…maybe we can say it’s a bit slower than we had hoped for. But I think also […]

Navigating Your Business with Digital Transformation

Navigating Your Business with Digital Transformation

By Jason Juliano Digital transformation is the integration of digital technologies into all areas of a business, fundamentally changing how it operates and delivers value to customers. It is a continuous improvement and innovation process that enables companies to stay competitive in an ever-changing digital landscape. Services related to digital transformation can include: Implementing new technologies such as cloud computing; Adopting new digital tools and platforms; and Redesigning and automating business processes to be more efficient and data-driven. Facts and Figures on Digital Transformation Outcomes There are several studies and research reports that have found that digital transformation can have a significant impact on small and medium-sized businesses. Some facts and figures that support this include: According to a survey conducted by Accenture, [1] companies that have fully embraced digital transformation and technologies have seen five times faster growth than their competitors; According to research by the United States Census Bureau, [2] businesses that have adopted e-commerce have seen an average increase in sales of 43%; and A study by Gartner [3] found that 89% of business leaders say digital is embedded in all business growth strategies. These are just a few examples of the many studies that have […]

Eplan: Maximum Customer Benefits For Digital Transformation

Eplan: Maximum Customer Benefits For Digital Transformation

Monheim, Germany – Companies rely on a variety of software applications from different manufacturers. The Eplan Partner Network was founded to exploit the full potential of productive interactions between the various solutions in the environment of product configurators, CPQ, PLC and PLM/ERP. The network has set binding targets for further developing their integrations, creating a solid basis for the manufacturers. Further, customers benefit from the tested quality of the software, ongoing developments of such and a systematic increase in benefits to their own workflows. Open interfaces and deep integration offer a wide range of opportunities for implementing digital transformation in the real world. The watchword is integration The Eplan Partner Network is a global framework organisation with companies divided into four types of partners: strategic partners, technology partners, solutions partners and research partners. By way of joint development of integrations, quality assurance and support based on open interfaces, users derive the greatest possible benefits from the applications. International partner expansion Key players in automation were already participating in the network in early 2021. These include the strategic partners Rittal, Phoenix Contact and Rockwell Automation. Moreover, tt was expanded in 2022 to include Siemens and the company’s Smart Infrastructure division. […]

The (UWI) initiates a digital transformation initiative

The (UWI) initiates a digital transformation initiative

Vice Chancellor of the University of the West Indies (UWI), Professor Sir Hilary Beckles Monday warned that economies of regional countries are “sagging” and there is urgent need for a makeover. “It doesn’t require much detailed assessment to recognise that the Caribbean economy pre-COVID, but now even clearer so post-COVID, the Caribbean economy is in need of new sources of entrepreneurial and innovative action and energy. We have to rebuild these economies,” Sir Hilary said during the official launch of the UWI digital transformation project titled “Empowering the UWI Revenue Revolution with Digital Transformation” The academic said that the continued focus on “old sectors” was no longer yielding the desired economic and social benefits for the region, arguing that the time has come for greater focus on building out a more digital economy if the region is to remain competitive. “Old sectors of the economy have to be reformed, they have to be energised, they have to be restructured; and we are in search of new economic drivers, new forms of converting knowledge into industry and into productivity production,” “This is the time where the regional economy . . . has to be made over. We have to make-over […]

Aspen Technology to Advance Customers’ Digital Transformation Strategies by Combining inmation Software and AIoT Hub

Aspen Technology to Advance Customers’ Digital Transformation Strategies by Combining inmation Software and AIoT Hub

Aspen Technology, Inc. announced it has combined its AIoT Hub with inmation Software to create an expanded business unit. Now known as AspenTech DataWorks, the rebranded business unit provides customers with a singular solution to access and manage their industrial data, whether at the plant level or enterprise wide, in support of their digital transformation strategies. Asset-intensive industries looking to maximize value from industrial data often are challenged to do so securely and economically as the data is often trapped in different silos across the organization. AspenTech DataWorks addresses these challenges by aggregating and contextualizing data, both transactional and real-time, from assets across the enterprise using powerful integration technology. With this offering, organizations are now able to realize successful digital transformation, with capabilities including: Data Governance – Centralized, flexible data management that supports contextualization and user access control, as well as encryption for all data types Connectivity – Vendor-neutral connectivity to all major OT and IT interfaces that allows organizations to integrate data from disparate sources and manage from a centralized system Data Integration– Value-added application enablement such as advanced analytics, decision support, and AI The cornerstone of AspenTech DataWorks is inmation Software GmbH, one of the suppliers of […]

Ooredoo renews support for digital transformation at education ministry

Ooredoo renews support for digital transformation at education ministry

Doha: Ooredoo has announced the signing of a Memorandum of Understanding (MoU) with the Ministry of Education and Higher Education (MoEHE) to renew its support for accelerating the digital transformation of the Ministry until 2029. The MoU was signed by the Chief Executive Officer of Ooredoo Sheikh Ali bin Jabor Al-Thani and the Undersecretary of the Ministry of Education and Higher Education Dr. Ibrahim bin Saleh Al Nuaimi in the presence of the Minister of Education and Higher Education HE Buthaina bint Ali Al Jabr Al Nuaimi. Under the MoU, Ooredoo will continue to develop the ministry’s infrastructure, schools, and kindergartens using SD-WAN data center infrastructure technology. Speaking at the event, the Chief Executive Officer of Ooredoo Sheikh Ali bin Jabor Al-Thani said: "We are delighted and proud to renew this partnership with the MOEHE, via which we continue to support the education sector in Qatar as part of our corporate social responsibility strategy, and continue our commitment to achievement of Qatar National Vision 2030." "Through this collaboration, we will continue to provide the Ministry with the latest highly secure technologies that help the adoption of innovative teaching models, teaching strategies and participatory learning, and enable the focus to […]

Digital transformation, colocation and multicloud environments bridge the gap between on-prem and cloud

Digital transformation, colocation and multicloud environments bridge the gap between on-prem and cloud

Security, sustainability and a cloud-like experience are in demand across most markets. As companies transitioned to using multiple data storage and compute solutions, both in the public cloud and private platforms, the need for a customizable, cost-effective platform continues to emerge. “Customers very much want that cloud experience, but they want to do it on their own terms,” said Cliff Evans (pictured, left), senior director of HPE GreenLake . “The cloud experience and with the GreenLake cloud platform deliver that genuine cloud experience. Then building cloud services on top of that, they’d get all the benefits that they would have from a public cloud experience but the way that they would prefer to do it.” Evans and Corey Dyer (pictured, right), chief revenue officer of real estate investment trust company Digital Realty Trust Inc., spoke with theCUBE industry analysts Dave Vellante and Lisa Martin at the HPE Discover 2022 event, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed sustainability and customized cloud solutions. (* Disclosure below.) Sustainability and a unified edge-to-platform experience in demand by enterprises Sustainability is a central theme in customer conversations, according to Dyer. Through right-sizing and throttling usage, HPE and Digital […]

US, India leaders in digital transformation: Tholons

US, India leaders in digital transformation: Tholons

Bengaluru: The US and India are the leaders in the digital transformation of industries and services globally, finds the Tholons Global Business Innovation Sustainability Index (TBIS) for 2023. These two, together with eight other countries – Canada, UK, Germany, Ireland, New Zealand, Australia, Singapore, and Denmark – have been called `Avant Garde’ nations, those who are pioneering and accelerating their leadership in the space. The TBIS report evaluates countries across their business environment (20% weightage), quality of life (20%), the innovation/digital environment (15%), diversity, equity & inclusion – DEI (10%), sustainability (10%), and super cities (25%). The last of these are cities that are currently pivoting to the new requirements – digital transformation, sustainability etc – and the index is based on the number of such cities and their population in a given country. India gets the highest points (10 out of 10) in the `super cities’ category. It also gets above 9 points in business environment and quality of life. It’s mid-scale in innovation and DEI, and low in sustainability. The US tops in innovation, Ireland in business, New Zealand in DEI, Estonia in quality of life, and Iceland in sustainability. Tholons, is a New York and Benglauru-based […]