Health, transport, energy and communications are vital services we rely on in our everyday lives. While it can be easy to take them for granted, there is a constant need for maintenance and investment to ensure they are efficient and continue to benefit society. Over the last few years, digital transformation has swiftly shifted from being a strategic advantage to a fundamental necessity across modern business. This is no exception for the public sector and organisations tasked with managing critical infrastructure, such as the essential facilities, systems and processes needed to support daily life. The demand for efficiency, agility, and resilience in the public sector in particular is greater than ever. Embracing new technology is often associated with protecting organisations from potential cyber threats and planning for worst case scenarios. In early September, Transport for London suffered a damaging cyber attack that led to customers’ details being hacked. However, digital transformation in critical infrastructure goes beyond security. It is important that the organisations supporting our most essential systems drive efficiencies, improve service delivery and optimise the allocation of resources. In an era of tightening budgets, public sector bodies and organisations supporting critical infrastructure are under mounting pressure to do […]
